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Transparent. Compliant. Human.

Privacy Policy

This page explains how MentorX Academy collects, uses, stores, and discloses personal information when you browse our site, join a course, attend an event, or interact with our services.

Last updated: December 23, 2025 AdSense-ready & GDPR-aware

1. Information We Collect

We only collect the data we need to run a modern learning platform. Typical data includes:

  • Account & Identity: name, email, phone, company, billing address.
  • Learning Activity: course enrollments, progress, quiz attempts, certificates, forum interactions.
  • Transactions: Razorpay identifiers, subscription status, invoices, GST details.
  • Device & Cookies: IP address, browser settings, referral URLs, approximate location for analytics and fraud prevention.

2. How We Use Your Data

Processing is based on contractual necessity, legitimate interest, or explicit consent:

Learning Experience

Personalize dashboards, track completion, generate certificates, send event reminders, and surface relevant content.

Payments & Compliance

Fulfill invoices, process refunds, detect fraud, satisfy audit logs, and comply with tax or legal obligations.

Communication

Send transactional notices, support replies, product announcements, and—only with consent—marketing updates.

3. Advertising, Analytics & Cookies

MentorX Academy partners with reputable providers to keep the site sustainable.

  • Google AdSense: We display contextual and personalized ads using publisher ID ca-pub-5384193431152270. Google may set cookies or use device identifiers; learn more at Google Ads Policies.
  • Analytics: Aggregated statistics help us improve curriculum quality and infrastructure planning. Identifiable data is never sold.
  • Cookie Controls: You can adjust permissions via browser settings or by reviewing our Cookie Policy.

4. Your Privacy Rights

Depending on your region (GDPR, CCPA, or similar frameworks) you may:

  1. Request a copy of your personal data.
  2. Ask us to correct or delete inaccurate information.
  3. Export your course records or certificates.
  4. Opt out of marketing or withdraw consent for personalized ads.
  5. File a complaint with your local supervisory authority.

We respond to verified requests within 30 days unless the law requires a different timeline.

5. Data Retention & Security

  • Operational logs, payments, and compliance artifacts are retained for at least 7 years.
  • Learning data remains while your account is active so you can revisit content.
  • Inactive accounts may be anonymized after 24 months.
  • We apply industry safeguards: encryption in transit, restricted access, MFA on admin tools, and annual security reviews.

6. Contact Us

If you have any privacy questions, data requests, or suspected security issues, please reach out: